Refund policy

Return & Refund Policy

Each Joami Lifestyle item is created with care and produced specifically for you.

Because our products are made to order, we do not accept returns or exchanges for changes of mind, incorrect sizing, or personal preference. However, if your order arrives damaged, defective, or incorrect, we will gladly make it right.

If you experience an issue with your order, please contact us within 7 days of delivery at info@joamilifestyle.com

Please include your order number and clear photos of the issue. Once reviewed and approved, we will offer a replacement or refund, depending on availability.

Please note:

• Items must be unused and in original condition

• We cannot accept returns for normal wear and tear or sizing errors

• Sale items are final sale

Thank you for supporting thoughtful, made-to-order production.